Unless specified otherwise, our garments are made-to-order, crafted specifically for you.

Refer to our sizing chart to ensure the perfect fit.

Please allow up to 3 weeks for production time on made-to-order garments before your order is shipped. Please allow up to 5 business days on ready-made garments.

We strive to complete orders sooner whenever possible, but quality craftsmanship takes time.

PayPal and major credit cards are accepted.

Purchase can be made in payments using Klarna.

Orders will be processed once payment has been confirmed.

We offer worldwide shipping.

Shipping costs and delivery times vary depending on your location. Please allow up to 3 weeks for production time before your order is shipped.

Once your order has been shipped, you will receive a tracking number to monitor the status of your package.

We accept returns on all items regardless of the issue.

Please inspect all orders immediately upon arrival. If an item arrives damaged or does not meet your standard of quality, please contact us at kristabuddofficial@gmail.com within 7 business days of delivery. Include photos of any quality issues, damage caused in transit, and all relevant information. We will work with you to find a satisfactory solution.

In the event of an item being returned for fit issues or a simple change of mind, your refund will only be issued if the item is returned in unworn condition.

Upon successful inspection of the returned product, refunds will be processed according to your method of payment. Processing times will vary depending on your payment method. Please refer to your institution’s procedures.

It is recommended that each garment is dry cleaned only.

Follow the care instructions carefully to maintain the quality and appearance of your garment.

Persona Obscura Apparel is not responsible for garments damaged using unapproved cleaning methods.

We're here to assist you every step of the way. If you have any questions or concerns regarding your order, don't hesitate to reach out to us.

For inquiries regarding collaborations, stylist inquiries, or any other business-related matters, please contact us through our business email kristabuddofficial@gmail.com

Your feedback is invaluable to us. We appreciate hearing about your experience with our products and service.

If you're satisfied with your purchase, we'd love to hear from you! Share your photos on Instagram and tag us @personaobscuraapparel for a chance to be featured.